Sunday, July 31st, 2017
Today was a work day with packing to get ready for our move to Atlanta, and work on fulfillment! Starting with our biggest donors, I am reaching out to everyone to make sure you all have gone through Ares Digital, our digital donor management and fulfillment system, built by Bill Watters. I am also sending out some perks to our largest donors as a thank you. Special items that we are sending out while we wait for Axanar to be done so we can fulfill everything we promised! And we are working on splitting up fulfillment between Diana here in California and myself, soon to be in Atlanta. Diana will continue to handle donor support (email her at support@axanar.com if you have an issue), while our fantastic Atlanta Volunteer Group will help us with actual shipping when the perks are ready to go from OWC Studios in Atlanta.
So if you have not done so, please go to Ares Digital and LOG IN and go through the process so we have your current info! And if you address has changed, please make the corrections there!
We are not only working on Axanar, but on fulfilling all the perks we owe you all. It is all just going to take time! But don't worry, we aren't going anywhere. Well, I am going to Atlanta where the new studio is, but that will be where we bring you some great stuff!
Stay tuned for more info, and thanks for your patience!
Alec